Omnichannel Solution

Ready-to-go adaptors for various social media channels. VeServe can help you establish customer care channels on popular messaging platforms so you can provide even more for your customers

Supported Channels – Currently supported channels include native websites, native apps, LINE, Facebook Messenger, WhatsApp, WeChat and Viber.

Unified Management and Handling – Content for each channel, with its different format and display limitation, can be managed through the same interface

Holistic View and Profiling – Customer details, publicly available on their profile, will be reflected in the chat session as initial profiling. Engagement and interaction data can also be consolidated into a single point of view

*VeServe Adaptors can be integrated with VeServe Chatbot/VeServe LiveChat